Before you make a consumer proposal or declare bankruptcy, your advisor or Trustee will evaluate your financial situation. He will also explain the options available to you along with the consequences of your choices.

If you decide to make a consumer proposal or declare bankruptcy, the Bankruptcy and Insolvency Act (BIA) requires that you receive financial counselling. This counselling must be given by a counsellor registered with the Office of the Superintendent of Bankruptcy. Counselling consists of two stages, which you must attend. First, you will be given information about money management, spending, shopping habits, as well as warning signs of financial difficulties and credit usage. In the second stage, the counsellor will help you understand the causes of your insolvency or bankruptcy and will assist you in establishing a rehabilitation plan.

Counselling may also be provided to someone who is related to you or has a financial relationship with you. If you feel that you need additional help or assistance, you may ask for a third counselling session.