Consultations available by video and phone with electronic signatures.

Client Account Manager

Banking Administrator November 2017 This Position Has Been Filled.

Company Information

 

Farber is an independent business advisory firm that provides practical solutions to complex financial and operating problems. We have a reputation for responsiveness and a track record of helping our clients achieve their objectives and overcome challenges.

We successfully partner and work with the leadership of North American companies, their advisors, lenders and other professionals. Our diverse team of business-savvy professionals operate seamlessly to provide services across the areas of restructuring, financial, human capital, and consulting.

With offices in Toronto, across Ontario, and Vancouver, Farber is positioned to advise businesses across Canada. Our global alliance extends our reach and provides opportunities in North America, Europe, Asia, Africa, and beyond, reflecting the increasingly global nature of business. Established in 1979, Farber continues to grow by fostering an unparalleled collaborative approach and by actively aligning interests with our clients.

Making business work better, together.™

 

For more information, please visit: www.afarber.com

 

Position Summary

The position of Client Account Manager (internal/external title is Debt Solutions Manager) involves meeting with potential clients to review their financial situation and recommending a solution involving one of the services we offer. The position will be centered in our London office with a requirement to attend offices in surrounding areas.

 

Major Responsibilities 

  • Assisting the firm within a dynamic position with the development and growth of its existing insolvency practice in the London and surrounding areas

  • Responding to initial contact from insolvent persons by telephone, e-mail, etc., meeting clients face- to-face or in telephone meetings, understanding their particular needs and matching those to one of our solutions where it is in the client’s best interests

  • Liaising with the centralized teams that handle most initial calls and web inquiries and other Departments

  • Drafting documentation and inputting data in appropriate systemsDocumenting client situations clearly to facilitate subsequent data processing in the back office

  • Retaining the critical relationship with the debtor during the administration of the estate including

  • Handling communication of material issues to the debtor

  • Performing BIA Counseling as required, when licensed to do so

  • Developing your practice in any region where we practice as none of our territories are considered Exclusive

  • Familiarizing yourself with all products and services offered by Farber Financial Group and making those services available to your referral network as opportunities present themselves; and

  • Attending training, team meetings, and Firm events as required

 

Education 

  • High School Diploma

  • Two years of post-secondary education with a strong emphasis on business skills preferred

 

Qualifications/Experience

  • Proven willingness to develop and grow a practice area with the support of firm management

  • Enrollment in the Trustee’s program, or desire and willingness to enroll in the program, would be anasset but is not a requirement

  • Completion of, or willingness to enroll in, the Insolvency Administrator’s Course would be an asset

  • Consumer insolvency practice experience is considered an asset but is not a requirement

 

Knowledge, Skills and Ability 

  • Excellent listening, selling and closing skills in the context of our highly professional and ethical standards

  • Demonstrated track record in achieving sales quotas and results oriented attitude

  • Strong interpersonal and negotiations skills

  • Proficiency in personal one-on–one marketing; experience in building trust and maintaining long termreferral relationships

  • High personal standards of integrity, honesty, empathy and trustworthiness

  • Co-operative team player with an unwavering focus on customer service

  • Well organized and detail-oriented so that the paperwork flowing from a successful sale can be effectively dealt with by our back-office infrastructure

  • Assertive, confident, enthusiastic, and a passion for sales, with an entrepreneurial spirit

  • Assume personal ownership and responsibility for your work and actions

  • Ability to work independently to meet objectives, goals and timelines

  • Excellent time management skills to ensure clients’ needs are being actively heard and met

  •  

Additional Requirements 

 

  • Valid Ontario driver’s license and a reliable, licensed and insured vehicle

  • Ability to travel to head office in Toronto and other offices in Southern Ontario as required to attend meetings and training as/if required

  • Willing to accommodate clients for evening or weekend appointments as necessary to maximize opportunities

 

 

Remuneration 

  • Base Salary, plus incentiveBase Salary, plus incentive

  • Expenses are reimbursed as per Firm policy

 

Application Instructions

To apply directly for this position please e mail your resume directly to Human Resources, careers@afarber.com. Or fax to: 416-496-9651

Please be sure to:

  • Copy or type your resume into the body of the e mail message OR
  • Attach your resume via a file attachment in Word, PDF, HTML or plain text

 

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Farber Financial and its entities will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.